Choose Log in and then select ‘Can’t Login’

Select ‘Get a Temporary Password’

Enter the email you previously registered with and press OK. If IndyApp does not recognise this email, you will get an ERROR message. Retry using another email you may have registered with. (If you cannot remember your registered email and continue to get ERROR message, please register again using the pink 'New User' option on the opening IndyApp landing page.) 

When your registered email has been accepted in 'Get Temporary Password' - Go to that email’s inbox for an email called ‘[IndyApp] Restore Access’ and read the instructions carefully. Check your spam folder if the email is not in your inbox.

Copy the temporary Password

Return to your IndyApp and select 'Can't Login' again, then ‘Use a temporary Password’

Enter your registered email and paste your temporary password into the designated fields

Create a new password you want to use from now on and repeat it in the given fields.

Select ‘Reset’

Now login using your registered email and new password.